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FITsy SOP

Updated 11 August 2022

Getting into class (Book > Attend > Leave safely)

Steps to attend a class

Book a class online at Members Portal
Come on time - You only allowed to enter the studio 5 minutes before the class start
Display Vaccination Status *
Scan MySejahtera QR
Attend the class
Leave as the class end

IMPORTANT:

Only Fully-Vaccinated members are allowed to enter and attend studio classes. (Completed 14 days after 2 shots of Pfizer / AstraZeneca / Sinovac OR completed 28 days after 1 shot of CanSino / Johnson & Johnson)
Only Members with MySejahtera with displayed status as Low Risk and Casual Contact without symptom are allowed to attend class.
Only Members with MySejahtera apps via smart phone are allowed to enter the studio. We DO NOT accept any other form of proof of vaccination or Covid Status

Face Mask

You need to wear mask the whole time in the studio include attending class.

Sick or Symptom > Our Say

We reserve the right to stop you from entering if you show any symptom at our discretion. We will not entertain any reason including our common phase ‘OK lah’, ‘It’s OK’, ‘This is not that kind’. Your booking will still be deducted even if you have been sent home.

No Walk In

We no longer accept walk in. All student must book your session at https://m.fitsy.my. You will not be allowed to enter the class without a booking. Applies to all studio classes.

No walking around in studio

You should not walk around the studio before, during and after class.

No Gathering and Resting inside studio
You are strongly encourage to be punctual for your class and leave as soon as you can as class end. Sitting in group is not allowed

Changing Room and No Shower

You are strongly discouraged to change your sports attire in the studio

Shower is strictly not allowed

Cancellation time and Waiting List

Cancellation time is 8 hours before class start. Latest cancellation for OnDemand Classes is 9 hours before the class start. Your Waiting List will be updated at least 7 hours before the class.

Instructor Contactless class flow

Instructor will not be allowed to have body contact with student.

Class Arrangement

We will allocated certain hammock to use per class and allocation of spot will be on first come first serve basis. Helping a friend to book a spot is not allowed

Yoga Mat

Studio Yoga Mat are currently not available for use. You will need to bring your own yoga mat

Hammock and Hoop

We will still provide Silk Hammock and Hoop for the respective class. Our equipment is sanitized as rapid as we possibly can.

We strongly encourage you to have your own hammock or hoop. We will allocate a dedicated storing location for your personal hammock or hoop.

Hoop sharing

Each hoop to be shared with maximum of 2 students at the same class. Each student need to sanitized the hoop before next person used. Sanitize will be made available. Different in sizes will be first come first serve.

Other Equipment

All equipment, facilities and venue will be sanitized rapidly. All washable equipment will be sanitized as rapid as we possibly can.

Sanitizer will be made available

Class structure

All class size will be realigned to have social distancing

Class schedule realignment.

In effort to control the inflow and out flow of student. Punctuality is highly appreciated.

You will be allowed into the studio at the designated time as mentioned in the schedule. Class will start and end at the designated time.

No non attending member

Any person who is not attending class is not allowed to be in the studio.

I don't plan to get vaccinated

SOP by the authority dictate that ONLY fully vaccinated members are allowed to carry out any sports or fitness activities in an indoor facility No extension or refund for any unused membership. You can use the membership for our Online Classes.

What if I'm COVID-19 positive or have been in closed contact with a COVID-19 positive patient and have attended a class in studio

Remain calm and get yourself COVID-19 tested. Contact us as soon as possible. We will need contact tracing as soon as possible. All communication will remain is confidential.
You can WhatsApp us at 01135528210 or call 0356260006

Thank you for your patience. Terima Kasih, 谢谢你

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