Your safety is always our priority. - FITsy - Boutique Fitness Studio - Best Aerial Fitness Studios - Aerial Yoga, Kpop Workout, Mat Pilates and Yoga, Aerial Hoop, Aerial Pilates, Aerial Dance, Aerial Silk, Practice Time, Pilates Reformer Plus, Pilates Reformer, Aerial Bungee,

FITsy SOP and House Rules

Updated 26 November 2023

Getting into class (Book > Attend > Leave safely)

Steps to attend a class

Book a class online at Members Portal
Come on time - You only allowed to enter the studio 5 minutes before the class start
Show your proof of identity like Driving License, Identity Card, MySejahtera or any document with your photo on it
Attend the class
Leave as the class end

IMPORTANT:

Only attending participants are allowed in studio. No waiting companion allow. No unattended children allowed to be in the studio.
Jewelry and pointed fashion accessories are not allowed in class as it can be dangerous to yourself or fellow classmates and instructor.
Please ensure that you intent to attend the class before you book. We strongly discourage members who book first and decide later.

Face Mask

You do not need to wear mask during class but highly encourage to.

Sick or Symptom > Our Say

We reserve the right to stop you from entering if you show any symptom at our discretion. We will not entertain any reason including our common phase ‘OK lah’, ‘It’s OK’, ‘This is not that kind’. Your booking will still be deducted even if you have been sent home.

No Walk In

We no longer accept walk in. All student must book your session at https://m.fitsy.my. You will not be allowed to enter the class without a booking. Applies to all studio classes.

Cancellation time and Waiting List

Cancellation time is 8 hours before class start. Latest cancellation for OnDemand Classes is 9 hours before the class start. Your Waiting List will be updated at least 7 hours before the class.

Class Arrangement

We will allocated certain hammock to use per class and allocation of spot will be on first come first serve basis. Helping a friend to book a spot is not allowed

Yoga Mat

Studio Yoga Mat are currently not available for use. You will need to bring your own yoga mat

Hammock, Silk and Hoop

We will still provide Silk Hammock and Hoop for the respective class. Our equipment is sanitized as rapid as we possibly can.

We strongly encourage you to have your own hammock or hoop. We will allocate a dedicated storing location for your personal hammock or hoop.

Hoop and Silk sharing

Each hoop to be shared with maximum of 2 students at the same class. Each student need to sanitized the hoop before next person used. Sanitize will be made available. Different in sizes will be first come first serve.

Other Equipment

All equipment, facilities and venue will be sanitized rapidly. All washable equipment will be sanitized as rapid as we possibly can.

Sanitizer will be made available

Class schedule realignment.

In effort to control the inflow and out flow of student. Punctuality is highly appreciated.

You will be allowed into the studio at the designated time as mentioned in the schedule. Class will start and end at the designated time.

No non attending member

Any person who is not attending class is not allowed to be in the studio.

No self practise

Engaging in unsupervised self-practice is prohibited due to the potential risks of self-endangerment and the possibility of causing injuries to oneself.

Terms and Conditions

Please check our Terms and Conditions page too

Thank you for your patience. Terima Kasih, 谢谢你

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